Senior HR Manager, HKMO

PURPOSE

This role involves collaborating with executives, key stakeholders, and HR colleagues to shape, create, and execute HR strategies and solutions that align with the requirements and priorities of the organization. Being a member of a business team, to provide advice, guidance, and assistance to employees and managers in matters related to people management and development. Additionally, this position serves as the primary support for the retail and functional teams in Hong Kong and Macau, assisting in the planning, implementation, and communication of both annual and ad-hoc HR initiatives.

KEY ACCOUNTABILITIES:

HR Business Partnering

• Providing expert HR advice and guidance to managers and staff regarding HR issues, supporting leaders and managers in handling complex employment & people matters, performance, attendance, and employee relations concerns

• Identifying HR priorities based on Maison market action plans, translating business needs into effective HR practices, and implementing people-focused solutions that align with business objectives
• Delivering key HR initiatives across the entire HR spectrum, including workforce planning & budgeting, restructuring, recruitment, talent management, reward & recognition, employee relations, employee engagement, performance management & other related areas
• Engaging in the procurement of services, projects or activity that support the implementation of HR departmental strategies and objectives; collaborating with external vendor to ensure that services meet business requirements and are delivered within agreed standards and timelines
• Analyzing and representing HR information to facilitate benchmarking and the development of HR strategies and solutions. Ensuring compliance with all internal and external reporting requirements using management information systems
• Maintaining a comprehensive understanding and staying updated on the legal framework governing HR operates by partnering with internal and external Legal partners

People Analytics Lead

• Supervising HR Analyst to assist HRD in identifying business challenges through People Data Analytics
• Overseeing data management and preparing regular reports to present statistical information and valuable insights for HRD and Exco team decision making
• Working with the Cost planner and Reward partner to facilitate the planning, assessment, and implementation of compensation projects
• Analyzing retail workforce and commercial data and offering suggestions to optimize resource allocation and their productivity
• Supervising HR Analyst in establishing HR Dashboard and reports for effective HR management

KNOWLEDGE & SKILLS:

• Having a minimum of 10 years of experience in regional or local HR business partnering, preferably in large multinational luxury retail companies, and possessing exceptional planning and project management skills
• Demonstrating a strong business acumen and the ability to work independently while effectively collaborating in a matrix working environment
• Exhibiting excellent organizational skills and meticulous attention to detail
• Good interpersonal and communication skills are also essential
• Rich experience in stakeholder management and possessing strong influencing skills
• Excellent in analytical & planning skills, proficient in computer literacy, and have a good understanding of labor regulations
• Fluency in both spoken & written English and Chinese is required

PERSONAL ATTRIBUTES

• Mature and confident
• Can do attitude with growth mind-set
• Hands on, well organized and able to handle multi-tasks simultaneously
• Good in prioritization to ensure the highest quality of service delivery against tight timelines