Reference Code:  14605

Merchandising Manager, High Jewellery (Hong Kong & Macau)

Hong Kong, HK, HK


Cartier, l'artisan des passions.



The Merchandising Manager is responsible for the all merchandising planning and stock allocation related activities in High End (HE) business for Hong Kong and Macau. S/he defines business strategy for HE business for Hong Kong and Macau in alignment with local, Region and HJ BU direction. S/he optimizes the supply and stock availability across markets and network in consistent with Region and Headquarter (HQ) commercial guidelines. 




Reports to the High Jewellery Director, Hong Kong & Macau





Merchandising Planning and Allocation:

  • Lead the market, develop and implement merchandising strategy for HE business and building strong relationships with cross-functional stakeholders
  • Propose, define, and review prestige network assortment in collaboration with retail team according to qualitative feedback and commercial trends
  • Closely monitor stock level of the markets / network with the best utilization in order to meet target and maximize turnover
  • In charge of the animation of the stock within the markets / network: launch of collection, reduction of slow movers, and monitor healthy stock rotations together
  • Allocate stock per network and manage stock rebalancing across boutiques according to the assortment parameters and business potential
  • Liaise, work and follow up closely with Region / Headquarter in terms of stock request and other related merchandising and stock issues
  • Ensure logistics flows, shipments and processes are optimized and look for continuous improvement in order to shorten the lead time
  • Negotiate allocation with Region / HQ to meet assortment and firm orders’ needs.
  • Event stock preparation and order follow up after event


Sales Analysis and Data Maintenance:

  • Prepare routine (weekly & monthly) dashboard and business reports on regular basis
  • Track, analyze & effectively communicate on key sales and inventory performance indicators. Provide qualitative input and action plan recommendation when necessary
  • Alert on risks or changes in trend with action plan proposal to maximize sales potentials
  • Consolidate sales data from Markets during weekly estimation with validation to ensure the accuracy of data
  • Analyze inventory level vs target, and actual sales vs forecast.


Commercial Insights and Forecasts:

  • Monitor competitors’ trends to identify business opportunities while observe market landscape and customers’ preferences to maximize business potential
    • Project on potential sales, launching quantities on novelties, and assortments on range items
    • Share qualitative and quantitative feedback from markets on product comments with Region / HQ


People Management:

  • Lead the team to perform in a consistent and positive manner
  • Develop people, build team spirit and drive collaborations on all levels






  • Education :
  • Bachelor Degree, preferably in Business / Supply Chain with Financial / Statistics / Quantitative Methods / Mathematical background


  • Experience :
  • 8 - 12 years prior commercial, management or merchandising experience in a MNC
  • Prefer with Fine Jewellery and / or Fine Jewellery Watch experience or background
  • Advanced working knowledge of Excel and SAP
  • Excellent with PowerPoint presentations


  • Specific competencies :
  • Numerically sensitive with commercial retail mindset
  • Strong attention to detail and analytical mind-set
  • Ability to multi-task, prioritize and meet deadlines under pressure
  • Strong analytical skills with strategic planning mindset
  • Quick-thinker and can think through complex situations


  • Languages :
  • Mandatory: English and Chinese
  • Preferably one other Asian language