Reference Code:  67581

Assistant Manager, Watch Specialists

Hong Kong, HK, HK


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 



The successful candidate will join the Specialists Dept of our Cartier Brand, based in Hong Kong, overseeing Hong Kong and Macau markets.  


Reporting to Specialists Director – HK & Macau


  • Sales Management
    • Achieve both Sell-in and Sell-out Target for assigned accounts
    • Tailor-made business plan for each POS together with the Specialists Director
    • Frequent market visits for assigned accounts
    • POS monthly attachment program 
    • Follow up on the trade terms for each competitor
    • Identify competitors in each POS 
    • Sales review and define the ranking of each POS for comparison 
    • Monitor accounts receivable
    • Closely monitor competitors’ activities such as promotion programs & sales trends
    • Be aware of parallel watch activities in the market 
  • Account Management
    • Co-lead Cartier Dedicated Team with POS Cartier Manager/Supervisor to achieve brand objectives in terms of quantitative and qualitative aspects
    • Manage assigned accounts on daily sales activities, including sell-in and sell-out, ensure presentable product assortment in POS, stock level monitoring
    • Monitor sales performance of assigned accounts 
    • Ensure brand presentation in POS is up to standard (display, brand furniture, customer
    •  service)
    • Monitor tailored-made incentive scheme for each assigned accounts can run smoothly and effectively
    • Work closely with the Operation team on model stock management and dealers’ stock needs
    • Work closely with the CS team on related complaints and repair cases 
    • Work closely with the CRM team for all client programs



  • Education :
    • Bachelor’sor degree in Business or related disciplines
  • Experience :
    • At least 5 years working experience in the luxury industry
    • With exposure in retail operations is preferred
  • Languages :
    • Proficient in English and Cantonese 
  • Specific competencies:
    • Account management experience is a plus
    • Strong Computer skills: Word, Excel, and PowerPoint. AS400 would be a plus
    • Excellent verbal, written, and presentation skills
  • Required interpersonal and behavioral competencies :
    • Excellent sales management, business analysis, strong planning, communication, and organizational skills
    • Strong problem-solving skills, goal & deadline-oriented 
    • Must be detailed oriented and willing to adapt to new situations, change in direction and procedures

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont