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Codice di riferimento:  69390

Sales Associate - Fixed Term

Firenze, FI, IT

Fixed Term
  
  

La storia di Cartier si fonda sull’ audacia e la passione. Per più di 170 anni abbiamo portato avanti uno spirito pionieristico e coraggioso che continua ad ispirare i nostri team in tutti i Métiers, dalle boutique agli atelier, passando per le nostre sedi. I nostri 8.500 colleghi di 90 nazionalità diverse sono uniti dallo stesso spirito di indipendenza, e impegno per l’eccellenza, e dalla costante ricerca di nuovi modi per arricchire la tradizione della Maison ridefinendo i confini della creatività. 

  
  

JOB MISSION

 

As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.

 

KEY RESPONSIBILITIES

 

Sales Achievements

•Ensures a unique and exceptional client experience during a sale

•Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)

•Adapts according to client(s) needs and motivations

•Strives to always improve and surprise the client(s)

•Deals with ease during negotiations and objections

•Transmits the passion and values of the Maison

•Acts as the privileged contact for the client(s) in case of After Sales

•Meets individual and boutique targets, both quantitative and qualitative

 

Client Relationship & Portfolio Development

•Cultivates strong client relationships and develops client loyalty

•Efficiently develops the client portfolio

•Executes targeted CRM actions

•Participates to client events and acts as an Ambassador of the Maison

 

Daily Boutique Operations

•Respects all brand and boutique policies and procedures

•Participates to inventories

•Participates to the set up and breakdowns at opening and closing of the boutique

•Participates to the implementation of Visual Merchandising guidelines

•Assists with special projects when requested

 

PROFILE

 

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian

 


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Richemont possiede diverse aziende leader mondiali nel settore dei beni di lusso, con particolari

jpunti di forza in gioielleria, orologi e strumenti di scrittura. Cartier si è unita al Gruppo nel 1988.

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