Omnichannel Director

Omnichannel Director

How will you make an impact?

As a true ambassador of Cartier, you will co-lead the definition and implementation of the commercial strategy for the UAE network in close collaboration with the Commercial Director.

You will manage the business operations related to Retail, Wholesale, Travel Retail, Ecommerce and Fragrance. Your main objective is to develop the business, by delivering strong performance, achieving sales targets, gaining market shares, and promoting a culture of performance.

You will collaborate to define short, medium, and long-term strategic ambitions, but also participate in elevating Cartier’s status as a first-class Maison, create synergies, optimal tools on best practices (Business performance & People Management), and actively contribute to the commercial development of the wider commercial activities of the Maison in the UAE.

Acting as a Brand Ambassador, you will preserve the brand’s image and participate to the development of the brand awareness within the UAE.

Your key responsibilities will be to look after network performance strategy and sales achievements, network team management & talent development, compliance & operation excellence, as well as projects & omnichannel approach.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English , French and/or Arabic is a plus with excellent communication skills to collaborate with both colleagues and clients.

You will have excellent written and verbal communications skills, with a minimum of five to seven years of successful sales and project management with global luxury goods company or equivalent customer service oriented business, as well as a mandatory knowledge of retail.

You will also have strong organizational skills, flexible schedule with availability for occasional international travel and regular network visits to boutique within the network, and high level of active listening skills, capacity of observation, and clear analysis and expression skills.

How do we keep you smiling?

To reward your strong contribution to our team, you can expect a hybrid work environment offering flexible work from our office in Dubai and home. In addition you will also be provided with; Annual Bonus/Laptop/Phone/Ticket Allowance/Medial Insurance/Life Insurance/Discount to Richemont brands. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your journey with us:

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Commercial Director & Head of HR  as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

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