Reference Code:  32224

Learning & Development Manager - UAE & India Market

Dubai, DU, AE


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 


Reporting to the Managing Director UAE & India, the Learning & Development (L&D) Manager is a key referent and business partner to provide support to develop the UAE & India business, our brand equity, and to be the employer of choice. As a business partner, you analyse, design, develop and measure the impact of learning programmes consistent with the business strategy for the UAE & India Commercial and Office populations and will work in close collaboration with the Regional L&D team.



• The L&D manager is part of the UAE Executive Committee and will drive the L&D strategy through collaboration with key stakeholders and will act as a pillar of the UAE subsidiary.

• He/She will develop the UAE & India people agenda through learning activities including the Maison’s knowledge and values, product knowledge, cultural and behavioural skills including emotional intelligence, social learning and collaboration.

• As an executive member of the Career Committee the L&D manager will collaborate on talent development and identify high potentials.


• Identify and analyze UAE and India market training needs based on international guidelines on the Maison’s priorities, local business challenges, individual performance appraisals and individual development plans.
• Arbitrate and validate the final needs with local Executive Committee members, Managers and Human Resources.
• In alignment with Cartier MEIA Learning & Development, identify and propose appropriate solutions according to the market needs (in class/self-learning/on-the-job) and the allocated budget.
• Design, develop and deliver blended learning solutions using instructional design methodologies and digital tools to deliver flexible and innovative learning journeys.

• Monitor the effectiveness and business impact of learning for the UAE & India market and show return on investment using recognised evaluation models.

• Define the learning calendar in alignment with Cartier MEIA Learning & Development.

• Design and deliver learning and development activities that advance employee competencies and support individual development plans, performance appraisals and career pathways.
• Drive a learning culture of continuous professional development and self-directed learning, utilising learning and digital internal and external platforms.


• Chartered Institute of Personnel & Development (CIPD) Level 5 in Learning & Development or equivalent.

• Qualified to bachelor’s degree level, learning and psychology qualifications will be advantageous.


Required experience:
• 8 years of experience in a Learning & Development Management role within the luxury industry.
• 2 years of people management experience.


Technical Skills and Competencies:
• Excellent knowledge of MS Office, Learning Management Systems (LMS) and digital platforms, including digital learning design.
• Learning strategy design, implementation and collaboration.
• Full proficiency in English language.

• Confident in both written and spoken communication with the ability to present at Executive level.
• Coaching skills, project and change management.
• Instructional design, development and training facilitation delivery for different learning methodologies.

• Strong organisational and communication skills.


- Defines recommendations and proposes optimization solutions in a less structured environment. Subject to broad practices and procedures covered by functional policies, achievement of a circumscribed operational activity, and to managerial direction. Freedom in the use of the means to achieve 3-6 months projects

- 60% of the job is L&D Management and Activities
- 40% is Design and Delivery

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont