MAIN PURPOSE

Reporting to the Regional Learning & Development Director (MEIA), the Regional Learning & Development Manager (MEIA) is key to ensuring that learning and development activities advance employee competencies supporting business growth, our brand equity and to be the employer of choice. As a business partner, you analyse, design, deliver and evaluate learning programmes consistent with the regional business strategy, and provide collaboration and support all market L&D strategy and activities across the MEIA region. 

KEY MISSIONS

• The Regional L&D Manager (MEIA) is part of the Regional L&D team and regional working groups driving the L&D strategy through collaboration with key stakeholders.
• To be a business partner to market leaders, managers and Human Resources by providing support to help to develop the business.
• To develop the people agenda through learning activities including the Maison’s knowledge and values, product knowledge, cultural and behavioural skills including emotional intelligence, social learning and collaboration.
• Be a member of the regional and office population Career Committee to collaborate on talent development and identify high potentials.

KEY RESPONSIBILITIES

• Support the Regional L&D Director MEIA to drive and implement the Learning and Development strategy.
• Carry out competency and learning needs anaylsis (LNA) for the region, supporting markets and business functions to identify competency gaps and development opportunities.

• Design, develop and deliver blended learning solutions to meet the learning needs of the organisation and individual needs, using instructional design methodologies.

• Use digital tools and platforms to create flexible and innovative learning programmes using creativity and drive the future state of L&D.

• Apply adult learning theories and instructional design models to ensure employees get the best out of their development.  Understand different learning styles designed towards new generations and align to learning journeys supporting market business needs.
• Support the international L&D team by providing input to global programme design and deploy international training programmes, adapting and advising on local market needs in collaboration with the market L&D Managers and Human Resources.

LEARNING & DEVELOPMENT ACTIVITY

• Demonstrate the value of the learning by providing return on investment analysis and monthly reporting using effective evaluation models such as Kirkpatrick Levels 1-4.

• Management of the annual regional training plan, reporting on planned vs deliverables on a monthly basis, collaborating with each market to ensure alignment of the L&D runway.
• Attend regular meetings with the Learning & Development team, as well as attending Executive Committee and transversal project meetings where necessary.
• Monitor the impact learning on the overall organisation such as client experience, sales targets, strategic focus and employee engagement surveys.
• Support Market L&D and Managers to develop team members by implementing individual development plans (IDPs) and align to the annual training plan and calendar.

• Support the L&D Director in L&D budget and manage vendor relationships with external training providers.

JOB PROFILE

Education:

• Chartered Institute of Personnel & Development (CIPD) Level 5 in Learning & Development or equivalent.
• Qualified to bachelor’s degree level or equivalent, business, management and psychology qualifications will be advantageous.
• Coaching qualification or certificate preferred.
• Psychometric testing accreditations such as Myers Briggs, Emotional Intelligence.

Required experience:

• 8 years of experience in a Learning & Development Management role within a matrix organisation, within the luxury industry.

Technical Skills and Competencies:

• Excellent knowledge of MS Office, Learning Management Systems (LMS) and platforms.
• E-learning design would be advantageous, such as SCORM, Adobe, Articulate.
• Learning strategy design and implementation.
• Full proficiency in English (spoken and written), Arabic is a plus.
• Confident in both written and spoken communication with the ability to present. 
• Managing budgets

• Change and project management
• Coaching
• Innovation, instructional design and training delivery
• Strong organisational skills
• Negotiation
• Leadership design and development.