Reference Code:  65124

Talent Development Manager

Coral Gables, FL, US


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 


At Cartier, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities




The Talent Development Manager’s role is to provide support for talent development activities as well as organizational effectiveness initiatives for Cartier South America. The TD Manager will be a key partner in embedding a talent-oriented agenda that meets the long-term needs of the region.


In the talent space, the Manager will focus on assisting the Head of HR in executing various initiatives related to talent topics including but not limited to human resources, career development, learning and development, culture interventions, talent mobility, and succession planning for Cartier South America’s boutique and corporate populations. They will also support key ongoing talent processes. The Manager will also drive the execution of organizational improvements to ways of working through the development and delivery of workshops, tools, playbooks, and templates. The Manager will support Maison transformation efforts via providing strategic advisement, process enablement, and change management for implementation. Finally, they will lead the measurement of talent and employee engagement outcomes, and own qualitative and quantitative analyses, such as pulse checks and the employee engagement Barometer.


This individual reports into the Head of Human Resources, South America and will partner with the Cartier North America HRBPs, the Cartier NA Learning & Transformation team, Cartier International Learning & Transformation Team and local HRBP’s in the region.




Talent Management & Organizational Development:

  • Support Cartier South America key ongoing Talent Initiatives (e.g., OTR) in partnership with the Cartier North America HR and the Cartier International Talent Team
  • Support the organizational talent review process for the region; partner appropriately with HR & business leaders to validate results and plan appropriate next steps.
  • Lead the employee engagement Barometer roll-out, process, and analysis of talent data, as well as semi-annual pulse checks to measure and monitor the progress of the organization;
  • Support the development of the regional talent strategy based on talent analysis data; incorporate results as part of the Cartier HR Strategic Plan.
  • Support the strategy around talent mobility programming to provide an enhanced employee experience before, during, and/or after mobility, drive implementation and ongoing delivery of programming. Actively promote internal mobility, both in the region and internationally.
  • Support the development and delivery of other initiatives related to talent development topics, such as succession planning, career development, etc under the direction of the Head of HR.


Learning & Development:

  • Work with central teams to address developmental gaps following annual performance and organizational talent review processes. Ensure IDPs are developed and delivered for key talents within the region.
  • Develop a strong partnership with the central L&D team to ensure that trainings & development programs are meeting the needs of the population.
  • Draft, present, and implement annual Region Training Action Plans aligned with region and business priorities
  • Facilitate and support all core training content delivery; Engage participants & check for understanding using core facilitation best practices
  • Implement and oversee onboarding and induction in alignment with organization and region requirements.
  • Support the design, development, and implementation of components of a continual organization effectiveness and ways of working strategy, including the build and animation of workshops, playbooks, toolkits, and templates
  • Provide assistance as needed for business transformation and change management processes.


Human Resources:

  • Ensure that all HR policies and procedures are being adhered to fairly and consistently
  • Conduct workforce analysis, including headcount planning, turnover, internal movements as well as any other reporting required by the brand.
  • HR data management, monthly reporting and analysis (org charts, headcount, turnover, internal movements, etc)
  • Drive Employee engagement (CSR, monthly activities, university partnerships, etc)
  • Other duties as required



  • Bachelor’s degree is required – preferably in Business, Psychology, Human Resources, Communications, or related field
  • MA/MS/MBA is preferred


Required Experience

  • 5+ years of progressive experience in in the fields of Human Resources, Talent Management, Learning & Development, Organization Development, Recruitment, Business Transformation, or related areas preferably in a multicultural, international, fast moving matrix organizational environment.
  • Demonstrated experienced in supporting talent initiatives such as talent mobility, career development, and/or succession planning
  • Demonstrated ability to maintain objectivity and discretion with confidential information
  • Demonstrated effectiveness in identifying needs, developing action plans and executing deliverables and presenting outcomes and recommendations
  • Strong project management skills, with the ability to manage and deliver multiple projects with minimal guidance, on time, and under budget, as well as ability to exercise a high degree of accuracy with multiple details
  • Experience in luxury retail industry, consumer goods, or hospitality industry
  • Proven experience designing and delivering cross-functional people and process improvement initiatives
  • Ability and ease communicating, liaising with, and presenting to executives and leaders as well as a diverse employee population; excellent verbal, written, and interpersonal communication skills
  • Experience coaching mid and senior-level leaders to improve leadership performance.
  • High level of professional maturity, emotional intelligence & solid work ethic
  • Ability to be proactive, make decisions, problem-solve, and adapt to change
  • Possess a global mindset and ability to understand the nuances of working in a global, matrixed environment

Technical skills / abilities:

  • Intermediate/Advanced level proficiency in Microsoft Word, PowerPoint, and Excel.
  • SAP is preferred
  • Fully bilingual (English & Spanish) required. French and Portuguese would be a definite plus.
  • Experience using collaboration and analysis tools (e.g., Mentimeter, Klaxoon, Miro, Typeform, SurveyMonkey, etc.) is a plus


The preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of person assigned to this position.

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont