Reference Code:  8850

Assistant Boutique Manager

Copenhagen, 84, DK


Cartier, l'artisan des passions.


Join our leading luxury brand Cartier. 

Our World leading luxury Maison in Jewelry and Watches is searching for talented professionals to join our new boutique in Denmark. We are opening our doors to a driven and highly professional Boutique Manager.


Do you have a passion for Luxury Retail and high end watches & jewelry? Do you have the expertise, ambition and drive to successfully lead, develop and optimize a reputable luxury retail boutique? Are you a true people manager being able to get the best out of a diverse team of international commercial talents? Are you commercially talented and really customer oriented? Then this is THE job for you!

As an Ambassador of our brand, you are responsible for the development and optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.
1. Team Management & People Development
- supporting our Boutique Manager, you design the optimum organization, recruit the right profiles and pro-actively ensure a talent pipe-line in your boutique.
- You drive performance and compensation management, ensure people development (career committees, mid-year discussions, training & development plans), motivates and reinforces engagement
- You take charge of the integration and training of newcomers
- you ensure the day-to-day management, training, coaching and motivation of the boutique team
- You ensure the day-to-day management of the Care Service team
2. Boutique Performance & Sales achievement
- Assists the Boutique Manager to make a diagnosis based on solid performance analysis, review of competencies and environment to define action plans to achieve Maison, boutique and category sales targets
- Lead the implementation and monitoring of the action plans
- Assists the Boutique Manager to optimize boutique performance and profitability, notably through the breakdown of all boutique targets into monthly, daily and individual targets
- Assists the Boutique Manager to monitor the boutique KPIs
3. Boutique Operations & Administration
- You are responsible for the back-office and administration of the boutique
- Ensure the execution and delivery in time of all boutique reports
- Oversee the boutique expenses
- Implement group, Maison and boutique policies, procedures and guidelines
4. Client Relationship & Portfolio Development
- You assist the Boutique Manager to ensure a unique and highly professional client service within the boutique
- Assist the Boutique Manager to implement and monitor the ROI on CRM programs and actions
- Act as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs

- you acquired at least 2-3 years successful experience in a management function in the luxury retail business, preferably with (high end) watches & jewelry

- you successfully completed at least a commercial higher vocational education

- you are fluent in Danish, English and preferably another European or Scandinavian language.

- your excellent management & leadership skills, people and results-oriented, ability to federate, versatility.

- you have high client intelligence, suburb customer service orientation & focus in combination with the ability to create and maintain a loyal network of customers.

- you are an excellent communicator, with deep sales and product knowledge - successful in business development, maintaining a strategic mindset 

- you have great organisational skills, can multitask with clear priorities and excel under pressure

- you have good administrative, analytical and reporting skills related to stock administration, sales analysis, follow up and reporting of targets

- Working in a reputable and professional leading Company  in the Watch & Jewelry Industry
- A challenging job offering the possibility to professionally develop yourself in a Luxury commercial environment
- An attractive salary, bonus & commission scheme
We look forward to hearing from you!

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