Referenzcode:  95609

Boutique Manager (m/w/d)

Berlin, BE, DE


Die Geschichte von Cartier basiert auf Mut und Leidenschaft. Seit über 170 Jahren leben wir den kühnen Pioniergeist, der Teams aus allen Berufsfeldern in den Boutiquen, Werkstätten und Geschäftsstellen inspiriert. Mehr als 9000 Kollegen mit 105 Nationalitäten sind vereint in ihrer Unabhängigkeit und ihrem Engagement für Perfektion. Sie alle streben kontinuierlich danach das Erbe der Maison zu bereichern und die Grenzen der Kreativität zu überwinden.



We’re looking for a


Boutique Manager (m/f/d)


for our Boutique right on Kurfürstendamm in Berlin.



As the boutique manager you will have the pivotal responsibility to identify and execute comprehensive and 360° boutique plans, as well as developing, engaging and leading the team.


You will be leading our Boutique in Berlin and take on the following missions:


Commercial Performances and Strategic overview:

  • Drive change by developing sustainable & agile boutique business strategies
  • Leverage business opportunities in an omni channel environment to maximize sales
  • Develop a clear strategy to implement the Maison's corporate marketing and sales guidelines.
  • Drive boutique performances and reinforce New Retail Strategy (e-com, distant sales, traffic management)
  • Represent Cartier Maison as a top luxury Maison in the city, at internal meetings, events and  special occasions


Client Development & Client Experience:

  • Enhance and execute exceptional client experiences and build long term client relationships
  • Ensure a smooth client experience through an effective floor management, team feedback and cross functional collaboration
  • Identify and execute client development plan, clienteling initiatives and client follow up
  • Build, develop and maintaining local and international client network


Leadership & Team Development

  • Act as an inspiring leader and a role model on a daily basis to create a team spirit
  • Build trust based relationships across the organization
  • Attract and develop a high performing team through leading, coaching and training.


Operations & Business Models:

  • Uphold boutique operations, audit and inventories management
  • Constantly improve boutique flows and internal organization
  • Ensure compliance with all Maison guidelines
  • Promote new and existing services and tools
  • Drive best practice and cross functional collaboration with other boutiques and head quarter


You enrich our team through:

  • Many years of experience in successful leadership, motivation, recruitment and development of a team.
  • Creativity, curiosity and empathy in dealing with customers, employees and colleagues
  • Increased ability to deal with complexity & apply learnings, determined and hands on working style who leads by example
  • Excellent communication and negotiation skills
  • Willingness to work flexible hours adapted to the needs of Boutique
  • As a manager, you see yourself as a coach and enabler of your diverse team, encouraging and developing individual talents
  • Experience and curiosity for retail transformation and use of new digital tools
  • Change management: you navigate your team empathically through the development of the New Luxury Retail


Important Competencies:

  • Inspiring others
  • Engaging others and driving creativity
  • Attracting and developing talents
  • Dealing with complexity and ambiguity
  • Fostering innovations
  • Thinking strategically
  • Demonstrating self-awareness
  • Delivering results


Key Skills:

  • University degree as well as many years of experience in retail / client and sales with team responsibility and comprehensive business thinking in a senior leadership position
  • A people person with high empathy, motivating and excels in a constructive leadership style and with extraordinary communication skills
  • Excellent analytical skills as well as a performance- and result-oriented way of working with a high degree of personal responsibility
  • Well groomed, elegant appearance and excellent manners
  • Good IT skills (MS Office, SAP, Applications), experience in handling presentations / Power Point
  • Fluent in German and English


Erfahren Sie mehr über das Leben bei Cartier

Richemont besitzt mehrere der weltweit führenden Unternehmen im Bereich der Luxusgüter, mit

besonderen Stärken bei Schmuck, Uhren und Schreibgeräten. Cartier trat der Gruppe 1988 bei.

Erfahren Sie mehr über die Richemont Gruppe