Commercial Operations Intern

The Commercial Operations Intern will support the Commercial Projects, Operations and Performance department, in particular the Commercial Operations Coordinator, with the coordination of commercial projects and the improvement of Retail operations efficiency, to constantly improve Client & Team experience. 

Start internship : 8th July 2024

Duration : 6 months 

Please note that only the applications under an internship agreement with a university will be considered.

Key responsibilities : 

• Commercial projects support 
  • Support Commercial Experience Manager on various projects, such as Boutique flows improvement & new digital solutions (project organization and follow-up, competitive review) 
  • Manage publication and follow-up on internal communication digital tool
  • Provide support in various Maison activities e.g., Boutique opening, temporary Boutique opening.
  • Support in implementing Boutique action plan

• Operations support 
  • Support Commercial Operations Coordinator on daily operations of all Boutiques 
  • Support with updating and implementing policy & procedure guidelines 
  • Manage uniform procedures for the region (order approval, buffer stock management, budget tracker) 
  • Support onboarding of new hires including uniform coordination and timely access to all Maison systems 
  • Boutique budget follow-up with suppliers 
  • Support Boutique Teams on shopfloor during high peak seasons 
  • Cross functional projects with marketing and merchandising
• Boutique non-stock orders 
  • Approve monthly orders of Boutique
  • Support with creating and implementing new process to streamline communication and improve ordering process 
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• Admin support 
  • Support Boutique Teams with various daily tasks 
  • Assist with SAP Vendor and PO creations pertaining to boutique operations 
  • Plan, attend and minute all Retail meetings 
  • Create newsletter 

Profile : 

• Positive and out-going mindset, strong communication skills 
• Have managed complex project in the past in an international and/or luxury environment 
• Attention to details and creative 
• Can do attitude, Team-player 
• Retail experience preferred 
• Strong computer skills (Microsoft Office), knowledge of SAP is a plus 
• Fluent in English