Reference Code:  64084

Alaia Retail Performance & Operation Manager

Tokyo, 13, JP


Since 1964, Alaïa is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty.
Azzedine Alaïa, a legendary master of cut, changed the look of fashion in the 80’s with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women.

Title: Alaia Retail Performance & Operation Manager


As Retail Performance & Operation Manager, you will support the retail management of Maison Alaïa as well as the boutiques by monitoring their performance and steering the day-to-day operations of the boutiques.


As such, your main responsibilities are as follows:

Performance of the retail network
- Steering the monthly sales target process and participating in the budget process 
- Analysis of the network performance: reports and analysis of KPI's per store, in conjunction with the retail director 
- Analysis of individual performance, monitoring of variable compensation 
- Preparation of business reviews and other retail analysis documents 
- Animation of the action plans of the stores and measurement of the performance of each store in collaboration with the store manager 
- Implementation of activities and incentives in line with the retail performance improvement priorities and the company's product focus 


- Manage the retail excellence program within the network 
- Manage the day-to-day operations of the stores, in collaboration with general services (maintenance, security, IT)
- Monitoring of operational budgets (supplies, uniforms, T&E) in collaboration with management control and store managers  
- Finalization of the global retail procedure book 
- Implementation of standard processes for store openings


- Bachelors degree
- Minimum 3 years of experience in a similar position in the luxury sector 
- Autonomous, versatile, proactive, organized and with a sense of challenge ! 
- Good communication, synthesis and analytical skills 
- Perfect command of Excel and Powerpoint