.
Reference Code:  72221

[A. LANGE & SÖHNE] Brand executive

Seoul, 11, KR

Permanent
  
  

Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.

MAIN PURPOSE

 

Main roles of Brand Coordinator are supporting Brand Manager for Boutiques/DFS/Dealers operation and management, quick solving of their request and inquiries to enhance the boutique daily operation.

And He/she should be in charge of the regular sales report to monitor and record the accurate sales data for better sales analysis

 

 

KEY RESPONSIBILITIES

 

Key responsibility 1: Boutiques/DFS/Dealers operation

  • Main interlocutors for Boutique on general inquiries/requests (Stationery, business card order, delivery request, etc.)
  • Receive boutique maintenance/cleaning request and support Brand Manager for necessary follow-up action with contracted agency
  • Collect and check the boutique expense voucher, purchase order handling with Finance   (Monthly boutique expense checking, Retail purchase order issuing in the SAP system, Non-PO creation, other Retail expenses handling)
  • New boutique staff enrollment in the system, sales code request to IT
  • Collecting of the BTQ Monthly schedule, check and report the boutique over time working record to Brand Manager
  • Support the miscellaneous office works (documentation, stationery order/delivery, arrangement, meeting room booking, send/Receive the Retail parcel(mail bag) among between office and boutique …)
  • Assist Brand Manager for the store planning topics (sales accessories, imported boutique tools order/status check, follow-up with Logistic team to prepare and do packing & delivery, etc.) when necessary
  • Propose and implement all necessary action plans to Brand managers to improve working conditions in boutique and smoothen daily operations

 

Key responsibility 2: Sales Report and analysis

  • Consolidate sales data and issue the daily sales report for Boutiques/DFS/Dealers.
  • Validate the monthly sales closing with Finance and report to the APAC
  • Issue the Monthly sales dashboard and report to APAC
  • Do the regular sales analysis and report to the Brand Manager in a timely manner 
  • Prepare monthly sales meeting report

 

Key responsibility 3: Customer Service

  • Ensure high level and consistency in service quality throughout the network
  • Monitor the after-sales activity by coordination with External workshop & Technical center
  • Handling of the CS issues(complaint) with boutique teams in a timely manner

 

Key responsibility 4: Marketing

 

  • Annual planning and execution of marketing activities
  • Coordination with local agencies

 

 

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EXPERIENCE:

  • 5-7 years of experience in Luxury Retail business, Watch & Jewelry experience
  • Good level of English
  • Open-minded, team player and reliable.
  • Commitment for excellence
  • Detail oriented
  • Strong for numerical works(Be good at MS office - Word, Excel, Spreadsheet)