Boutique Manager - San Francisco

At A. Lange & Söhne Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Boutique Manager

A. Lange & Söhne | San Francisco

A. Lange & Söhne is one of the world’s most respected and successful brands in fine watchmaking. We aim to continue adding to our rich heritage with new, extraordinary timepieces that are very much in keeping with our reputation for state-of-the-art tradition. What we expect from our watches, we expect from ourselves: Never stand still.

Role Overview

A.Lange and Sohne is looking for an Boutique Manager to join our Boutique with an entrepreneurial spirit, taking ownership of the business, solution oriented with a can-do attitude. The Boutique Manager ensures Boutique budgets are achieved, qualitative client sales presentation, daily operations of the business and client services. Able to demonstrate leadership skills in respect to building client portfolios, driving sales and supporting all sales floor functions.

Responsibilities

• Lead in achieving individual sales goal, the sales goal of each team member, and the overall Boutique KPI’s.  
• Driving sales and customer service to consistently achieve or exceed sales target and KPI’s.
• Master a strong knowledge of the boutique business and assess opportunities to implement a proactive and effective sales strategy.
• Partnering with management to develop effective client strategies to ensure the development of long-term client relationships, resulting in increase of business opportunities. 
• Ability to anticipate business needs, and proactively activate plans to minimize disruptions.
• Enforce and adhere to all Richemont Group and A.Lange & Sohne operational, audit policies and procedures.
• Ensuring maintenance of the boutique to Brand standards.
• Managing of back of house day to day operations.
• Lead in hiring/recruiting of Boutique team, motivate, support, maintain talent and providing a cohesive teamwork environment.
• Ability to build a high performing team through strategic and astute talent evaluation and planning.
• Support in pulling reporting on sales data/performances as needed for the business.  
• Responsible in the daily opening and closing of Boutique and ensuring adequate coverage for the business.

Qualifications

• Possess ‘can do’ attitude and understanding for Luxury retail sales floor operations.
• Bacelor’s Degree
• 6+ years of prior work experience in Luxury retail management, and Boutique operations with direct reports.
• Exhibits critical thinking skills and is strong in solution oriented.
• Demonstrates initiative, is conscientious and provides complete follow through on all aspects of responsibility.
• Must be flexible to change and adaptiveness in work responsibilities.
• Availability and flexibility to work: days, nights, weekends, holidays, store openings and closings, to meet the needs of the business.
• Strong verbal, written and organizational skills.
• Having a “team player” spirit and the ability to work well within a group/team dynamic
• Proficiency with MS Office software required – possess expertise in Excel. Proficiency with SAP preferred.
• Secondary language is a plus.
• Assist with special projects as needed. - Able to lift upto 40lbs.  

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $100,00 - $124,200 annually 

Salary will be negotiated based on relevant skills and experience