A. LANGE & SÖHNE - Sales Associate

Macau, MO, MO

Permanent

Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.

Position Summary

She or he is the frontline representative of the Brand, thus responsible for managing the customer’s experience and selling products

Main Responsibilities

Sales and customer service

Maximize the sales of products, by achieving his or her own individual sales targets and helping to achieve the Boutique targets (total turnover, average sales receipt amount, product mix, number of transactions)
Provide qualitative customer service by delivering the best customer service
Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs

Policies and procedures:

Understands and abide by safety regulations and security procedures
Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications
Have complete and accurate knowledge of the Brand and our products
Follow authorization and reporting procedures

Candidate Profile

Experience in a service, customer-oriented industry
Form 5 graduate with good command of Cantonese, English and Mandarin
Self-motivated with positive attitude and professional selling techniques
Outgoing team player with strong interpersonal and communication skills

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