Senior Sales Advisor - Costa Mesa

At Delvaux Americas, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Senior Sales Advisor

Delvaux | Costa Mesa, CA

Founded in Brussels in 1829, Delvaux is the oldest luxury fine leather goods house in the world and has been active without interruption ever since. Delvaux is the inventor of the modern handbag, having filed the first-ever leather handbag patent in 1908. Official purveyor to the Royal Court of Belgium since 1883, Delvaux has always shared and celebrated Belgian cultural references and values. Among its archives of more than 3000 designs, Delvaux’s emblematic creations include The Brillant (1958), The Tempête (1967) and The Pin (1972), The Lingot (2022) all of which are hand-crafted in la Maison’s very own ateliers in Belgium and France.

Overview
The objective of this role if to achieve individual sales objectives; developing and servicing the customer.

Primary responsibilities

• Welcome, advise and retain local and international customers at Delvaux
• Develop sales and achieve the goals set by the commercial director
• Verify and manage stocks status and replenish the corner to meet constantly customer needs
• Participate in the continuous improvement of quality of service and hospitality towards customers
• Acquire a large knowledge and understanding of our product lines in order to build a close relationship with clients and increase sales
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping and Delvaux standards
• Provide feedback on sales, customer profiles, product performance to your manager

Qualifications

• At least 5 years of experience in retail luxury
• Excellent presentation and passion for the brand
• Excellent interpersonal, communication and computer skills are needed
• A passion for Client Experience and VIC development

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $25-30/hourly. This role is commission eligible. 

Salary will be negotiated based on relevant skills and experience