Delvaux - Operations Supervisor

Founded in Brussels in 1829, Delvaux is the oldest luxury leathergoods house in the world, the inventor of the handbag, and the first to register a patent for handbag design beginning in 1908. Drawing on a legacy spanning nearly two centuries and with over 3,000 designs in its archives, Delvaux is the very emblem of premier luxury leathergoods, combining heritage with innovation through constantly renewed savoir-faire. Each Delvaux bag is a work of art, made by hand with the highest quality materials.

Operations Supervisor – Delvaux

Role Overview

A Delvaux Operations Supervisor is an ambassador of the Maison, responsible for ensuring a seamless client journey by maintaining operational excellence and precision in inventory management. The Operations Supervisor is an essential partner to store and regional leadership, able to influence an inspiring and motivating team environment that is supported by an efficient and evolving operational flow.

A Client-Centric Operations and Logistics Leader

• As a member of Delvaux’s North America Leadership Team you motivate and empower an environment of teamwork to maintain collaboration in the store, between stores, and with business partners
• By upholding inventory management standards, you influence an organized and efficient work environment while ensuring ongoing accuracy of stock
• By prioritizing stockroom safety, you create a professional and compliant environment for employees and vendors to operate within
• By optimizing stockroom and sales floor preshow/understock space, you ensure merchandise is easily accessible and offers a seamless client experience
• By managing store logistics, you oversee stock deliveries from central warehouse, domestic and international stock transfers, and stock issued for commercial activities (consignments, trunk shows, photo shoots, etc.)
• By maintaining store supplies order management, you contribute to the operating expenses of the store
• By ensuring client repairs and refurbishment are delivered on schedule, you impact customer service
• By contributing to omni-channel initiatives in store, you influence future innovations in client experience
• By leading by example and enabling a client-centric environment, you serve as a role model for the current and future Leadership

Qualifications

• 5+ years’ experience in retail sales and operations
• 2+ years’ management or supervisory experience
• Strong interpersonal, communication, and follow-through competencies
• Strong organization, task-management, and logistics skill set
• Ability to sit and stand for extended periods of time
• Ability to lift up to 20lb boxes

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $55,000-$67,000

Salary will be negotiated based on relevant skills and experience